PULSE

Cross Border Payment Tracking Solution

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NOTIVA Pulse

NOTIVA Pulse is a real-time Cross-Border Payment Tracking solution that brings greater transparency and visibility to the SWIFT payment journey.

Designed for both banks and their customers, NOTIVA Pulse provides a consolidated view of inward and outward SWIFT payments, enabling transactions to be tracked using the Unique End-to-End Transaction Reference (UETR) and other relevant payment references.

A key differentiator of NOTIVA Pulse is its ability to seamlessly integrate with the Bank’s CBS and digital banking ecosystem. Through secure integration, UETR-based payment tracking can be extended directly to the Bank’s Internet Banking Portal, enabling customers to view the real-time status of their international payments within their existing digital banking experience.

This provides customers with greater transparency and self-service capability while reducing payment-status enquiries across branches, relationship managers and operations teams.

Workflow

Functionality & Feature

  • Inward & Outward Payment Tracking — Consolidated tracking of incoming and outgoing SWIFT cross-border payments.
  • Real-Time UETR Tracking — Provides the latest available payment status and key milestones using the UETR.
    CBS Integration — Seamlessly integrates with the Bank’s Core Banking System to connect payment information with the underlying customer and transaction ecosystem.
  • Internet Banking Integration — Enables UETR tracking to be embedded within the Bank’s Internet Banking Portal, giving customers real-time payment visibility through their existing digital banking channel.
  • Digital Customer Tracking Portal — Can also provide a secure, dedicated self-service portal for customers to independently track international payments.
  • Branch & Operations Visibility — Provides authorized bank users with centralized visibility into payment progress and transaction status.
  • Enhanced Customer Experience — Reduces uncertainty around international payments and minimizes dependency on branches and operations teams for status enquiries.
  • SWIFT & NOTIVA Prime Integration — Integrates with the Bank’s SWIFT ecosystem and NOTIVA Prime to provide consolidated cross-border payment visibility.
  • Secure & Controlled Access — Role-based access and comprehensive audit trails support security, governance and controlled information access.
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